Manage your plan, billing, or cancellation

Check your current access

Open Settings → Billing to see your plan, subscription status, and trial end date. Current plan prices appear there and on the Pricing page; the final checkout shows the subscription you are buying.

Only the owner can subscribe or manage billing. An expired trial or inactive subscription can block changes and send you back to Billing. Ask your owner to review the status if you cannot continue working.

Change payment details or cancel

Changing a field-service job or invoice does not cancel your FieldClose subscription. Keep the billing confirmation for your records.

1. Sign in as the owner and open Billing. Use Manage billing when it is available to enter Stripe’s billing portal.
2. Review the options shown for your subscription. Follow the portal’s confirmation steps for a payment method change or cancellation and read the effective date.
3. Return to FieldClose and check the subscription status. If the portal is unavailable or does not show the option you need, contact support with your account email and business name.

Keep the records you need

Export the available business records before closing your account. Review the terms, privacy policy, and refund policy for the applicable cancellation and data handling details.

Subscription cancellation and customer-payment refunds are separate requests. Do not send card numbers, passwords, or private portal links to support.