A little clarity
Questions before
your first job?
Here are the details that help you get started.
Does FieldClose work on a phone?
FieldClose is a web app you can open from a phone, tablet, or computer. Use it in the field for customer information, job details, estimates, and invoices. Payment and sync operations require a connection.
Can customers approve an estimate online?
Yes. Send an estimate and your customer can review it through their customer portal. Keep the approved scope connected to the job and invoice.
How do customers pay?
Connect your Stripe account, then send customers to their invoice payment page. Availability of payment methods, processing fees, and payout timing depend on your Stripe account and configuration. A completed checkout is not always a settled payment.
What should I prepare before getting started?
Have your business details and a sample customer or job ready. Set up your organization, try an estimate, and review your payment settings before using the app for real customer payments.
How does the trial work?
New accounts start with a 14-day trial. No credit card is required at signup. Choose a paid subscription in the app to continue after your trial.
Are payment processing fees included?
The subscription and customer payment processing are separate. Stripe processing charges and any platform fee configured for your account apply to payments. Review your account terms before collecting payment.
Can I cancel my subscription?
Manage your subscription from Settings in the app. Check the service terms for cancellation, retention, and refund details, and export the records you need before closing your account.
Which plan should I choose?
Starter covers the core customer, job, estimate and invoice workflow. Choose Pro for team access and collections automation. You can explore the product tour before signing up and review your final subscription total before checkout.