Use the account you originally created
Sign in with your account email and password, or the GitHub sign-in option if that is how you access FieldClose. A customer portal link is separate from a team account login.
For a team invitation, sign in with the email address the owner invited. If you are signed into a different account, sign out before reopening the invitation.
Reset your password
If the link is invalid, expired, or already used, request another. If reset email is unavailable or nothing arrives, contact support. Do not forward your reset link.
- Open Forgot password and enter your account email. The confirmation is intentionally the same whether an account matches or not.
- Check your inbox and spam folder. Use the newest reset email: a new request replaces the earlier link, and each link expires after one hour or after use.
- Choose a new password of at least eight characters. After a successful reset, sign in again; previous sessions are invalidated.
Contact support with useful details
Email pegriollc@gmail.com with your business name, account email, the screen you were using, the steps you took, and the exact error message. Include a job, estimate, or invoice number when relevant.
You can attach a screenshot with private customer information removed. Do not include passwords, payment card details, reset links, invitation links, or customer portal links.